We facebooked customer service(They advertise this as one way to get a hold of them). The next day, they responded that we need to e-mail or call. We e-mailed customer service the other day. They asked for this video, and they haven't responded again since. I don't think it's too much to ask that a $500 piece of exercise equipment that's brand new could actually be usable.

Although some rowing machines are made of space-age, super-sweat-resistant metals, you still want to wipe off the equipment after a sweaty workout.  These machines are usually constructed with a lot of various materials and salty sweat can be very corrosive.  Keeping your rowing machine clean can go a long way toward extending its life, and its appearance.
In sweep or sweep-oar rowing, each rower has one oar, held with both hands. This is generally done in pairs, fours, and eights. In some regions of the world, each rower in a sweep boat is referred to either as port or starboard, depending on which side of the boat the rower's oar extends to. In other regions, the port side is referred to as stroke side, and the starboard side as bow side; this applies even if the stroke oarsman is rowing on bow side and/or the bow oarsman on stroke side.
Absolutely beautiful piece of functional furniture. I use this rower 3-5 times per week. The display is a little awkward and not nearly as advanced as the competition but for anyone short of a pro, it provides all the basic functions you could want. I've used plenty of rowers in gyms but this was my first purchase for home use. It was an excellent alternative to running outdoors in the winter and as an alternative to running when the legs need a little more recovery time. I have it set in the middle of it's resistance range and it is still plenty challenging. So there is a ton of adjustability in that regard. It's not quickly changed but for a single user device this doesn't matter. It's a different feeling than an air fan but I really like it.
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The WaterRower Natural Rowing Machine with S4 Monitor is hand crafted in solid Ash and stained Honey Oak for consistency of color.... Each rowing machine has been hand finished with Danish Oil giving a deep luster and warmth to the wood. Wood has been chosen due to its marvelous engineering properties, primary amongst these is its ability to absorb sound and vibration enhancing the WaterRower's smooth and quiet performance.;Flywheel sits in enclosed water tank to provide smooth, quiet, self-regulated resistanceSeries 4 performance monitor tracks workout intensity, stroke rate, heart rate, and moreHandcrafted rowing machine with inchwater flywheel inch that replicates actual rowing feelStores upright; measures 84 x 21 x 22 inches (W x H x D) and weighs 117 poundsStores upright; measures 84 x 21 x 22 inches (W x H x D) and weighs 117 pounds read more
Great rower. I would rate it 5 stars if it weren’t for the meter. At 27 strokes per minute, it takes me 15 minutes to row 500 meters. This is way off standard. So I can’t compare myself to online charts or do recommended workouts because the distance is so off. On some level, who cares, but I wish it worked. Will be talking to the manufacturer about it.

Now back to the aesthetics, this version of WaterRower’s natural wood line of rowers comes in beautiful Black Walnut, which the company chose for its superior sound and vibration absorption. It’s hand-made in the USA and comes with excellent warranties and customer service. Overall, WaterRower is known for the quality of their rowing machines and the Classic is no exception.  And if you do want to get this rower just as an attractive conversation piece, it easily stores upright against a wall.  That said, we strongly recommend using The WaterRower Classic Rowing Machine for fitness, not just eye-candy.
Function plays a large role in defining good design. When designers look at an object, they don't just consider its aesthetic appearance; they should also challenge it to be more versatile, to respond to the user's need, or to achieve its purpose more elegantly. Good design has the capacity to solve problems that sometimes we didn't even know we had. This is one of the ways design touches and enriches our everyday life.
Award Winning Design - The WaterRower has been designed to set it apart from other fitness equipment, featuring an attention to detail unseen in other exercise equipment. Refined Design - The WaterRower has been designed to set it apart from other fitness equipment, featuring an attention to design refinement unseen in other exercise equipment. Hand Crafting - WaterRower’s wooden models are handcrafted from a selection of the world’s finest hard woods (Ash, Cherry, Walnut, Beech and Oak).. Each model is hand finished and coated with Danish oil giving it a deep penetrating Luster. Sustainable & Eco-Friendly - All WaterRower's wooden models are crafted from the finest Appalachian hardwoods sourced only from replenishable forests.
Wood is used for its unique visual appeal, but also for its ability to absorb sound vibration for smooth, quiet operation, as well as it's stable longevity. The Club edition rowing machine is handcrafted in solid ash wood and stained for color. It has been designed for high traffic or commercial areas, and its black rails have been styled to prevent scuffing. The other wooden components are finished in an attractive rosewood which is more resistant to soiling than the Natural model. Each machine has also been hand finished with Danish Oil and Urethane for protection.
If you are anything like me, you read the negative reviews to see what some of the complaints could potentially be...I have found none that match with my machine or experience so far. The boxes it came in were a little bunged-up but everything on the inside was perfect. Only took about 15-20 minutes to build (first time building a row machine) and another 5-10 to fill with water. We used it for a little while before we added the danish oil.
According to Men’s Total Fitness, rowing machines are not only great for aerobic workouts, but they also work all of your body's major muscle groups. What’s more, you don’t have to go to the gym to work out on a rowing machine, as many manufacturers make high-quality rowing machines -- and even rowing machines that fold up for easy storage -- that are suitable for home use. Two popular types of rowing machines are the water rower and the air rower.
WaterRower Dimensions: 82" x 22" x 28" / Weight: 114 Lbs (With Water) / Storage Dimensions: 28" x 22" x 82" (Easily Store It On En...d)Built For Home Use & Practically Maintenance Free, Rowing Machine Targets All Major Muscle Groups (84% Of Total Muscle Mass) W/ Excellent Adjustable Resistance LevelsMade Of Kiln Dried Harwood For Better Wood Strength & Performance; Has Honey Oak Finish That Goes Well W/ Other Home FurnitureBoasts A Patented Water Flywheel That Mimics The Natural Dynamics Of Rowing Yet Suitable For Users W/ Joint Concerns (Chlorine Tablet Is Available Free Of Charge)Enjoy 1 Year Manufacturer's Warranty (Upgradeable To 3-Year Parts While 5-Year Frame Is Free Of Charge W/ Registration) read more
In sweep or sweep-oar rowing, each rower has one oar, held with both hands. This is generally done in pairs, fours, and eights. In some regions of the world, each rower in a sweep boat is referred to either as port or starboard, depending on which side of the boat the rower's oar extends to. In other regions, the port side is referred to as stroke side, and the starboard side as bow side; this applies even if the stroke oarsman is rowing on bow side and/or the bow oarsman on stroke side.
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