The machine was easy to put together and worked well mechanically. The problem is the electronic monitor. The strokes/min registered as double the actual pace, and the distance registered as 1/10th the actual distance. I contacted customer support via email and their response was slow and inadequate. I am returning the machine and plan to buy a WaterRower.
Outside of resistance type, we found the number-one arbiter of ride feel to be cord quality. Water ergometers tend to employ nylon cords, while air ergometers feature metal chains — a durability factor we anticipated would result in our favoring air. But while all three water rowers aced our expectation of smooth, high-tension strokes, perfecting the chain seems to be more difficult: Some tug with just a slight rumble, others feature bouncy, grinding chains that are incredibly loud, something akin to angry snoring. As for nylon, the best wind and unwind like elastic silk — no slack, no sound, no catching, just perfectly even tension throughout the stroke.