We facebooked customer service(They advertise this as one way to get a hold of them). The next day, they responded that we need to e-mail or call. We e-mailed customer service the other day. They asked for this video, and they haven't responded again since. I don't think it's too much to ask that a $500 piece of exercise equipment that's brand new could actually be usable.
Water Rower Dimensions: 82.25" x 22.25" x 19.63" / Weight: 88 Lbs (Empty Tank), 125 Lbs (With 171 Liters Of Water) ; Maximum User ...Weight And Height: 1000 Lbs & 38" InseamExercise Rower Features Stainless Steel Makeup With Brushed Stainless Steel Finish For High DurabilityBoasts Patented Water Flywheel Responsible For Its Natural Rowing Dynamic-Like Actually Driving A Boat With Oars! Other Features: Self-Regulating Resistance Levels-Making It Suitable For Any User, Little Maintenance Required (Tablets Available From Manufacturer Free Of Charge) And Inclusive Of S4 Performance Monitor (Displays Intensity, Kcalories/Hour, Stroke Rate, Heart Rate, And More! Enjoy 1 Year Commercial Warranty (Upgradeable To 3-Year Parts While 5-Year Frames Are Free Of Charge With Registration) read more
While rowing, the athlete sits in the boat facing toward the stern, and uses the oars which are held in place by the oarlocks to propel the boat forward (towards the bow). This may be done on a canal, river, lake, sea, or other large bodies of water. The sport requires strong core balance, physical strength, flexibility, and cardiovascular endurance.[5]
Medical Professionals and Physical Therapists trust the benefits of the WaterRower and Rowing as an excellent cardio exercise. Burning up to 1000 calories per hour and working out up to 84% of your muscle mass during one exercise, rowing offers a tremendously beneficial exercise without the perceived fatigue and exhaustion often apparent when using other cardio training gym equipment.
If you are anything like me, you read the negative reviews to see what some of the complaints could potentially be...I have found none that match with my machine or experience so far. The boxes it came in were a little bunged-up but everything on the inside was perfect. Only took about 15-20 minutes to build (first time building a row machine) and another 5-10 to fill with water. We used it for a little while before we added the danish oil.
Our Wooden Rowing Machines are Made in the USA using hardwood from only replenishable sources. We strive to manufacture rowing machines that are of a stylish design and built to last, while maintaining our commitment to eco-friendliness. Our Rowing Machines are functional fitness furniture, designed not to be hidden away like other unsightly gym equipment, but to look at home in your living room. Storing in an upright position no wider than a dining room chair, our rowing machines can be easily laid out for a quick indoor rowing exercise session. 
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