The machine was easy to put together and worked well mechanically. The problem is the electronic monitor. The strokes/min registered as double the actual pace, and the distance registered as 1/10th the actual distance. I contacted customer support via email and their response was slow and inadequate. I am returning the machine and plan to buy a WaterRower.

The WaterRower Natural is hand crafted in solid Ash and stained Honey Oak for consistency of color. Each machine has been hand finished with Danish Oil giving a deep lustre an warmth to the wood. Wood has been chosen due to its marvellous engineering properties, primary amongst these is its ability to absorb sound and vibration enhancing the WaterRower's quietness and smoothness of use.


This type of calorie burn is better than what you would get from cycling or running, and it’s much gentler on the body. You can also position your hands differently in order to work new muscle groups in your lower and upper arms. Many people will be surprised to learn that rowing works the legs more than any other muscle group, but by switching up your rowing position, you can also focus on your abs, arms and shoulders for a total upper body workout that can provide impressive results just by working out a few times a week.
Rowing events use a systematic nomenclature for the naming of events, so that age, gender, ability and size of boat can all be expressed in a few numbers and letters. The first letter to be used is 'L' or 'Lt' for lightweight. If absent then the crew is open weight. This can be followed by either a 'J' or 'B' to signify junior (under 19 years) or under 23 years respectively. If absent the crew is open age (the letter 'O' is sometimes used). Next is either an 'M' or 'W' to signify if the crew are men or women. Then there is a number to show how many athletes are in the boat (1,2,4 or 8). An 'x' following the number indicates a sculling boat. Finally either a + or – is added to indicate whether the boat is coxed or coxswainless.

We facebooked customer service(They advertise this as one way to get a hold of them). The next day, they responded that we need to e-mail or call. We e-mailed customer service the other day. They asked for this video, and they haven't responded again since. I don't think it's too much to ask that a $500 piece of exercise equipment that's brand new could actually be usable.
I don't know how this machine compares to others. I have no idea. Here's what I know: I've had treadmills and elliptical machines, weight benches and several exercise appliances from infomercials. They all work exactly like they should if you use the equipment on a consistent basis. That's where the problem comes in. I would always give up eventually and the machine would sit in the corner, covered with my laundry, laughing at me. I bought this rower without ever even trying one at the gym because I was desperate to do something (and I voted for Frank Underwood). This was the one machine I was not only able to stick with, but I now eagerly look forward to using. It started a chain reaction that changed everything. You know those incredible before/after transformation pictures you see on weight loss shows? I'm one of those guys now. Rowing is like a 'secret' in the fitness world in the way there is so little emphasis. However, in terms of results, it is so much more efficient. It works your upper and lower body at the same time, huge cardio/fat burner and builds muscle like crazy. I'm glad I'm in on the secret too.
Water Rower Dimensions: 82.25" x 22.25" x 19.63" / Weight: 88 Lbs (Empty Tank), 125 Lbs (With 171 Liters Of Water) ; Maximum User ...Weight And Height: 1000 Lbs & 38" InseamExercise Rower Features Stainless Steel Makeup With Brushed Stainless Steel Finish For High DurabilityBoasts Patented Water Flywheel Responsible For Its Natural Rowing Dynamic-Like Actually Driving A Boat With Oars! Other Features: Self-Regulating Resistance Levels-Making It Suitable For Any User, Little Maintenance Required (Tablets Available From Manufacturer Free Of Charge) And Inclusive Of S4 Performance Monitor (Displays Intensity, Kcalories/Hour, Stroke Rate, Heart Rate, And More! Enjoy 1 Year Commercial Warranty (Upgradeable To 3-Year Parts While 5-Year Frames Are Free Of Charge With Registration) read more
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