We facebooked customer service(They advertise this as one way to get a hold of them). The next day, they responded that we need to e-mail or call. We e-mailed customer service the other day. They asked for this video, and they haven't responded again since. I don't think it's too much to ask that a $500 piece of exercise equipment that's brand new could actually be usable.

It's been nearly 30 years since John Duke, a former Yale University and USA National Team oarsman, set up a small shop in Rhode Island, USA to begin fine-tuning his innovative water-resistant rowing machine. With its beautiful design and unmatched feel, the WaterRower quickly gained a cult-like following of both on-water rowers and fitness enthusiasts that had found their perfect piece of workout equipment. As word spread of the new product that simulated the feel of on-water rowing, WaterRower transitioned from simply a one-off product found within the occasional boathouse to an established brand in both the rowing and fitness world.
Rowing, often referred to as crew in the United States,[1] is a sport whose origins reach back to Ancient Egyptian times. It involves propelling a boat (racing shell) on water using oars. By pushing against the water with an oar, a force is generated to move the boat. The sport can be either recreational for enjoyment or fitness, or competitive, when athletes race against each other in boats.[2] There are a number of different boat classes in which athletes compete, ranging from an individual shell (called a single scull) to an eight-person shell with coxswain (called a coxed eight).
The Challenge AR has the capability to allow the rower to control and adjust the resistance from “Feather light” to “Olympic sprint” delivering a silky smooth resistance to the user’s effort and instantaneous response to input with no “flat sport”.  With water resistance being the most accurate manner in which to simulate actual outdoor rowing, the Challenge AR provides a smooth and consistent sensation throughout the range of motion of the exercise experience.  
As I mentioned, the rowing experience with the WaterRower is amazing. I bought the rower for myself, but my wife was curious and decided to try it out. She loves it, and now rows almost daily. We have a treadmill that neither of us has used since we started rowing - the WaterRower is a much better workout and much more enjoyable at the same time. It's easy to adjust the intensity, pace and duration of your exercise. There is nothing to change on the rower (* see note below), you just row harder or faster, adjust how far you lean forward and back during your stroke. The WaterRower will keep up with you as your fitness increases, all you need to do is keep throwing more and more at it.
I would like to begin reviewing the screen. It’s quite simple to use. It doesn’t offer many things and that is what anticipated in a rowing machine that is under $150. As the LCD screen is too small, you need to keep yourself motivated some way or the other; music is a good way by the way. It’s only an easy screen that can show some basic information while you row such as the length of time you rowed in a single session and how much you’ve rowed. Additionally, it can give you a good idea about the approx. number of calories burned and strokes performed.  And that’s it. The LCD screen doesn’t show anything new. No preset applications are contained, and there is no way to save your workout information.
By charter, the Schuylkill Navy’s object is "to secure united action among the several Clubs and to promote amateurism on the Schuylkill River."[23] Over the years, the group has had a role in certain ceremonial and state functions.[24] The success of the Schuylkill Navy and similar organizations contributed heavily to the extinction of professional rowing and the sport's current status as an amateur sport.[25]
Row your way to fitness with this water rowing machine from WaterRower. The A1 S4 Natural is a low-maintenance exercise machine th...at's constructed from high-quality ash wood with aluminum mono rail. Engineered with the patented WaterFlywheel resistance method, it provides life-like water rowing experience while the low noise level and minimal intrusion along with the unique self-regulating resistance with infinite variable allows suits any user without the need for adjustments. With its no impact and non-load bearing, this gym equipment is also perfect for users with joint problems. Exercise all major muscle groups like the arms, legs, back, shoulders, core, etc. and see how great you're doing with the help of the S4 monitor that comes with the package. It monitors time per 2 or 500 kilometers, watts, calories burned per hour, distance, and the total time of workouts. This exercise machine also boasts minimal maintenance with no lubrication needed. You simply need to add purification tablet every 3-6 months (tablets come with the package). Storage is easy and hassle-free as well. Simply tip the machine vertically and you can easily lean it against a wall or hide it inside a closet. Moreover, enjoy 1 year manufacturer warranty (can be upgraded to 3 years parts and 5 years frame warranty for free with registration) read more
The WaterRower Classic Rower is outfitted with a Series 4 performance monitor that's designed to balance technical sophistication with user-friendliness. The monitor--which includes six information and programming windows, six QuickSelection buttons, and three navigation buttons--displays your workout intensity, stroke rate, heart rate, zone bar, duration, and distance. Plus, the monitor is compatible with an optional heart rate chest strap and receiver, which helps you optimize your workout and achieve your exercise objectives.

Water machines are generally quieter than air rowers - you can still hear the water moving in the tank, but users tend to find this a pleasant ambient noise. Water rowers also tend to require little maintenance. Because there's a tank full of water involved, however, these can be very heavy, and larger than most other rowers: if you have a smaller home, a less-than-permanent workout space, or you move frequently, these might not be best for you. And because they're so high-performing, they do come at a high cost.

In general, multi-boat competitions are organized in a series of rounds, with the fastest boats in each heat qualifying for the next round. The losing boats from each heat may be given a second chance to qualify through a repechage. The World Rowing Championships offers multi-lane racing in heats, finals and repechages. At Henley Royal Regatta two crews compete side by side in each round, in a straightforward knock-out format, with no repechages.
Like all woods, Cherrywood may vary in color from a red-brown to deep red. The wood will darken in color with exposure to light. For this reason all WaterRower Cherrywood components are kept in light free rooms to protect from shadowing. A new WaterRower Oxbridge Rower will therefore appear quite light in color. The wood will however darken over time reaching a rich reddish hue.

Water rowers feature a tank that is actually filled with water as a means for resistance. As you increase the pace of rowing, the resistance naturally increases as well. This means that you can set your own pace and resistance in a single motion. The same is true for air rowers. Air rowers use a fan or flywheel to create resistance, and you have control over the intensity of the workout due to the fact that the air resistance depends on your pace. Most water and air rowers come equipped with -- or at least have as an option -- monitors that track various functions such as distance, strokes, strokes per minute and calories burned.
From a fitness perspective, the WaterRower Natural works 84 percent of your muscle mass, helping tone and strengthen your muscles while burning far more calories than most other aerobic machines. The exercise is also low impact, as it removes all the body weight from the ankles, knees, and hips, but still moves the limbs and joints through a full range of motion--from completely extended to completely contracted.
×