We facebooked customer service(They advertise this as one way to get a hold of them). The next day, they responded that we need to e-mail or call. We e-mailed customer service the other day. They asked for this video, and they haven't responded again since. I don't think it's too much to ask that a $500 piece of exercise equipment that's brand new could actually be usable.
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WaterRower (UK) Ltd was formed in 1991 to market and distribute the WaterRower throughout Europe under license to WaterRower Inc. Initially with offices in Fulham, London, a 1993 agreement provided WaterRower (UK) Ltd with the additional right to manufacture the WaterRower for Europe. Workshops were established in the idyllic stately home of the Earl and Countess of Sandwich, Mapperton Manor 
Bring the experience and benefits of rowing on water with this professionally-built Stamina water rower machine. The incorporated water resistance in this exercise machine offers smoother and more consistent rowing but more importantly, just like rowing in an actual body of water, this workout machine is built to provide infinite resistance--harder and faster rowing motions cause increased resistance. To tailor the resistance according to your fitness goals, simply increase or decrease water level using the siphon included in the package. Moreover, the steel frame construction and rowing beam ensure durability for years while the sturdy, pivoting footplates with straps offer comfort and security. To help you keep track of your fitness progress, this home gym machine is also equipped with a multi-function monitor that tracks total strokes, strokes per minute, distance, time, and calories burned. Other features include: wide molded seat, textured and padded handles for better and comfort
The coxswain (or simply the cox) is the member who sits in the boat facing the bow, steers the boat, and coordinates the power and rhythm of the rowers - by communicating to the crew through a device called a cox box and speakers. They usually sit in the stern of the boat, except in bowloaders where the coxswain lies in the bow. Bowloader are usually seen as the coxed four and coxed pair type of boat.
At the junior level (in the United States), regattas require each rower to weigh in at least two hours before their race; they are sometimes given two chances to make weight at smaller regattas, with the exception of older more prestigious regattas, which allow only one opportunity to make weight. For juniors in the United States, the lightweight cutoff for men is 150.0 lb.; for women, it is 130.0 lb. In the fall the weight limits are increased for women, with the cutoff being 135 lb.

Assembled dimensions: 86L x 24W x 27H inches. Total body fitness - aerobic and resistance exercise. Folds and rolls for easy stora...ge. Easy-to-use monitor keeps you on track. Brushed stainless steel frame, some assembly required. Assembled weight: 200 lbs.. Manufacturer's warranty included (see product guarantee). Fabricated tubular steel frame is full commercial model with high-level entry pointWater tank ensures smooth-gliding motion and is easy to maintainEasy-to-use training monitor tracks stroke rate, intensity, distance, and timeFast assembly with only a 5mm Allen Key wrench (included)Smooth-gliding seat wheels mounted on durable rails for stable, easy movement Handlebars, seat, and footrest are comfortable and durableWorks 84 percent of muscle mass for maximum resultsCombines aerobic workout and resistance for whole body reshapingManufacturer's warranty included: see complete details in the Product Guarantee areaDisclaimer:WaterRower will not provide support or documentation for any product transported outside of the original country of purchase. read more
The sport's governing body is formally known as the "Fédération Internationale des Sociétés d'Aviron" (English translation: International Federation of Rowing Associations), though, the majority of the time, either the initialism "FISA" or the English co-name, World Rowing, which the organization "uses for 'commercial purposes,'"[27] is used to refer to it. Founded by representatives from France, Switzerland, Belgium, Adriatica (now a part of Italy), and Italy in Turin on 25 June 1892,[28] FISA is the oldest international sports federation in the Olympic movement.[29]
Wood is used for its unique visual appeal, but also for its ability to absorb sound vibration for smooth, quiet operation, as well as it's stable longevity. The Club edition rowing machine is handcrafted in solid ash wood and stained for color. It has been designed for high traffic or commercial areas, and its black rails have been styled to prevent scuffing. The other wooden components are finished in an attractive rosewood which is more resistant to soiling than the Natural model. Each machine has also been hand finished with Danish Oil and Urethane for protection.
WaterRower (UK) Ltd was formed in 1991 to market and distribute the WaterRower throughout Europe under license to WaterRower Inc. Initially with offices in Fulham, London, a 1993 agreement provided WaterRower (UK) Ltd with the additional right to manufacture the WaterRower for Europe. Workshops were established in the idyllic stately home of the Earl and Countess of Sandwich, Mapperton Manor 
Now back to the aesthetics, this version of WaterRower’s natural wood line of rowers comes in beautiful Black Walnut, which the company chose for its superior sound and vibration absorption. It’s hand-made in the USA and comes with excellent warranties and customer service. Overall, WaterRower is known for the quality of their rowing machines and the Classic is no exception.  And if you do want to get this rower just as an attractive conversation piece, it easily stores upright against a wall.  That said, we strongly recommend using The WaterRower Classic Rowing Machine for fitness, not just eye-candy.
Our Wooden Rowing Machines are Made in the USA using hardwood from only replenishable sources. We strive to manufacture rowing machines that are of a stylish design and built to last, while maintaining our commitment to eco-friendliness. Our Rowing Machines are functional fitness furniture, designed not to be hidden away like other unsightly gym equipment, but to look at home in your living room. Storing in an upright position no wider than a dining room chair, our rowing machines can be easily laid out for a quick indoor rowing exercise session. 
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