We facebooked customer service(They advertise this as one way to get a hold of them). The next day, they responded that we need to e-mail or call. We e-mailed customer service the other day. They asked for this video, and they haven't responded again since. I don't think it's too much to ask that a $500 piece of exercise equipment that's brand new could actually be usable.
Assembled dimensions: 83L x 24W x 20H inches. Complete aerobic exercise. Folds for easy storage. Easy-to-use monitor keeps you on ...track. Eco-friendly ash wood frame, some assembly required. Assembled weight: 143 lbs.. Manufacturer's warranty included (see product guarantee). Sustainable ash frame has oak stain and Danish oil finish - eco-friendly and stylishWater tank ensures smooth-gliding motion and is simple to maintainEasy-to-use training monitor tracks stroke rate, intensity, distance, and timeQuick assembly: only requires a 5mm Allen Key wrench (included)Smooth-gliding wheels mounted on sturdy railsHandlebars, seat, and footrest are comfortable and durableWorks 84 percent of muscle mass for maximum resultsCombines aerobic workout and resistance for total body reshapingManufacturer's warranty included: see complete details in the Product Guarantee areaDisclaimer:WaterRower will not provide support or documentation for any product transported outside of the original country of purchase. read more
In the starting position, the knees should be bent, with the shoulders and arms extended forward and the shins held vertically. Begin rowing by pushing both feet against the row machine’s platform and straighten the legs until they’re slightly bent. Pull the paddle towards you, using bent elbows as you slightly lean back while focusing on keeping your back straight. This type of motion should be both continuous and fluid.
* While there is nothing to adjust from row to row on the WaterRower, it is possible to increase or decrease the level of resistance by changing how much water you put in the drum. The monitor is pre-calibrated to match 17 liters of water, but you can change that if you want. More than 17 liters = more resistance, up to the max fill line. This is not something you'll want to change frequently, it's more of a set-it-and-forget-it thing.
WaterRower Dimensions: 83" x 22" x 21" / Weight: 108 Lbs (At Minimum Water Level)Built For Home Use & Practically Maintenance Free..., Rowing Machine Targets All Major Muscle Groups (84% Of Total Muscle Mass) W/ Excellent Adjustable Resistance LevelsMade Of Kiln Dried Harwood For Better Wood Strength & Performance; Has Honey Oak Finish That Goes Well W/ Other Home FurnitureBoasts A Patented Water Flywheel That Mimics The Natural Dynamics Of Rowing Yet Suitable For Users W/ Joint Concerns (Chlorine Tablet Is Available Free Of Charge)Enjoy 1 Year Manufacturer's Warranty (Upgradeable To 3-Year Parts While 5-Year Frame Is Free Of Charge W/ Registration) read more
At its founding, it had nine clubs; today, there are 12: Fairmount Rowing Association, Crescent Boat Club, Bachelors Barge Club, University Barge Club, Malta Boat Club, Vesper Boat Club, College Boat Club, Penn Athletic Club Rowing Association (Penn AC), Philadelphia Girls' Rowing Club (PGRC), Gillin Boat Club and St. Joseph's University and St. Joseph's Prep. At least 23 other clubs have belonged to the Navy at various times.[23] Many of the clubs have a rich history, and have produced a large number of Olympians and world-class competitors.[26]
The machine was easy to put together and worked well mechanically. The problem is the electronic monitor. The strokes/min registered as double the actual pace, and the distance registered as 1/10th the actual distance. I contacted customer support via email and their response was slow and inadequate. I am returning the machine and plan to buy a WaterRower.

Con's: Super bummed that for $1160 they couldn't include an internal ANT+ transponder and Heart Rate strap(sub $100 package). The foot straps are crap! Within the first 1000m of moderate rowing they loosen to the point of being able to pull foot out on Recovery of stroke(Yes, even with ball of foot down). I really wish the WaterCoach F.I.T. software for the S4 Monitor was macOS compatible. It'd be nice to able to customer program workouts on my MacBook Pro or iMac.
Function plays a large role in defining good design. When designers look at an object, they don't just consider its aesthetic appearance; they should also challenge it to be more versatile, to respond to the user's need, or to achieve its purpose more elegantly. Good design has the capacity to solve problems that sometimes we didn't even know we had. This is one of the ways design touches and enriches our everyday life.
Our Wooden Rowing Machines are Made in the USA using hardwood from only replenishable sources. We strive to manufacture rowing machines that are of a stylish design and built to last, while maintaining our commitment to eco-friendliness. Our Rowing Machines are functional fitness furniture, designed not to be hidden away like other unsightly gym equipment, but to look at home in your living room. Storing in an upright position no wider than a dining room chair, our rowing machines can be easily laid out for a quick indoor rowing exercise session. 
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